What do our customers think about us?
We pride ourselves on our professionalism, the quality of our workmanship, and our knowledge and expertise. Please read the wonderful testimonials, written by just a few of our satisfied clients, on our webpage. Still not convinced we are the right people to use? Here's some further reasons why :)
"Quick response. Communicative throughout the whole process. Wood burning stove installed quickly and professionally.
"Sarah was great at communicating and the work was carried out to a high standard . We had a large brick fireplace and an old gas fire removed as well as surrounding alcoves. All areas were plastered and an inset electrical fire installed. They were friendly and tidied up as they went along. Would highly recommend anyone wanting fireplace work carried out. Thank you to all involved Mr Morris
"Had a few different quotes for this job. A job we needed doing and needed doing well as both fires were to be the main features of each room. Sarah who helped us all along the way was brilliant and advised and supported through the process as we changed our minds about what we wanted doing regularly! Earnie was very quick to come and quote and seemed very knowledgeable. We liked the fact they are a family business too. Hats off to them both as our experience from the start was fantastic. That customer service goes along way. We signed off for them to do the work as the whole process was made stress free and the price was good for us too. The job was finished today and honestly we are over the moon with both pieces of work. We will go back to them for sure as we need to have a log burner installed in the future. Highly recommended."
"Exceptional work prepping and installing two solid fuel burners. Great support through the process from before quote through finished installation, with expert advice at every step of the way. I feel I have the best solutions for my space, installed to the highest professional standards. I could not be more grateful to the team, and would defiantly recommend to a friend."
"Brilliant, thorough and good people. Would recommend. Ernie and his team were amazing."
"Could not be happier with our log burner and the whole experience! They were friendly and informative and did an amazing job! We left them to their own devices as we don’t live in the house yet and it was spotless when we met them after the job was done."
"From the beginning both Ernie and Sarah were great. They were quick getting back to us re a quote and coming to the house to assess the existing fire. We booked in a date that suited us and the night before they confirmed the time and were here and completed in 5 hours with just Ernie and 2 others, very fast and efficient with excellent quality of work."
"I love my new fireplace and I cant recommend Ernie enough. He kept us constantly up to date."
"From Earnie’s first visit to when the stove was installed we are confident that we would get the fireplace we dreamed of! Earnie was keen to ensure we were totally satisfied at every step. He worked cleanly and efficiently and we now can’t wait for winter! Would not hesitate to recommend!"
"Would definitely recommend to others and would use again in the future."
"Ernie was very professional"
"Had a fire place installed, very happy with the outcome! Friendly and polite, didn’t make a mess and only took a few hours from start to finish :)"
"Ernie was great - cannot recommend him enough. We called for a quote and he came out the same day to assess the fireplace. He was quick, efficient, tidy and also provided us with advice and ideas moving forward. Ernie was friendly and professional and has done an amazing job in opening up our fireplace - thank you so much."
"Dave did a great job from start to finish including the initial site assessment, answering questions and giving advice. I would have no hesitation in recommending him."
"Our fire hadn't worked for a number of years. Crosby Fireplaces arrived and fixed it quickly and we've been really pleased and grateful for it now working over the last few weeks."
"We already have a fire and asked Crosby Fireplace Installations to service our fire and repair it. Extremely happy with the work carried out at a very competitive rate. Would highly recommend."
"My new fire looks stunning. The installers were very courteous and hardworking, clearly taking great pride in their work which was completed efficiently with no mess for me to sort out afterwards. The customer service I received from the initial survey to finishing the job was second to none. I received great workmanship at a great price and can't rate Crosby Fireplace Installations highly enough. I would recommend them to anyone in the market for a log burner."
"Great communication, very efficient, annual service provided, would definitely recommend!"
"Dave was excellent from start to finish. Excellent communication, brilliant work, very tidy and excellent value. Would highly recommend!"
"Highly recommend, Fantastic service from start to finish - Dave and his team initially fit our log burner 3 years ago and has serviced it annually ever since. We will not use anyone else. Thanks again."